The Old Customs House


The warmest of welcomes awaits you as you step back in time with a visit to this protected ancient monument. Now fully refurbished, and offering a fantastic selection of classic and modern culinary delights. Real food, Real ales, Real Englsih pub- perfect!

One of Portsmouth's original naval buildings, The Old Customs House is always ready to serve. So whether you fancy tucking into their quality cuisine or sampling any of their ales, wines, softs or spirits, they won't let you down. Settle into one of their sofas and see just what they mean.

The Old Customs House is in the heart of Gunwharf Quays. Steeped in history dating back to 1790 it is the oldest building on the site. Now a special place to many people for many reasons, from friends reuniting, engagement parties, award ceremonies, corporate events, birthdays, weddings as well as celebrations of life.

Their talented kitchen team combine classic hearty comfort food and refined restaurant dishes, changing on a regular basis to make the most of fresh seasonal produce. Popular dishes include beer battered fish and ships, home-made steak ale and mushroom pie, sea salt and thyme roast chicken, traditional local sausages with mashed potato, sharing boards include a sausage platter and farmers board with English cheeses. Why not try their Eton Mess or a delicious Treacle Tart.

Their bar provides a fine selection of beers kept to the highest standards winning The Master Cellarman accolade, as well as having their very own dedicated Beer & Cider Sommelier Landlord Paul Stephens. Wine connoisseurs can choose from a hand-picked selection of fine red, white or rosé wines bespoke to Fuller’s. We boast the biggest selection of gins available in Gunwharf Quays, and a knowledgeable team who can provide the perfect serve.

Childrens menu available all day, breakfasts served from 9am daily.

Book Tickets



  • Disabled persons toilet
  • Wheelchair user accessible


  • Bar meals
  • Full liquor licence
  • Meals served all day
  • Outdoor eating area
  • Private dining areas
  • Special diets catered for
  • Traditional Sunday Roast
  • Vegetarians catered for

Children & Infants

  • Baby changing
  • Children's Meals
  • Family Friendly, Children Welcome
  • Highchair(s) available

Establishment Features

  • Air conditioning throughout
  • Beer Garden
  • Groups by arrangement
  • LGBT Friendly
  • Licensed for alcohol
  • Marquee Space Available
  • No Pets
  • Open all year round
  • Open Christmas
  • Open New Year
  • Open on bank holidays
  • Public Telephone
  • Special Opening for Groups by Arrangement
  • Stag and hen parties welcome

Parking & Transport

  • Coach parking
  • On Site Car Parking
  • On site parking close by
  • Railway station within 5 miles
  • Railway station within walking distance
  • Secure cycle parking

Payment Methods

  • American Express
  • Delta
  • Maestro
  • MasterCard
  • Solo
  • Visa

Map & Directions

The Old Customs House


Gunwharf Quays, Portsmouth, Hampshire, PO1 3TY
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Call direct on:

Tel+44 023 9283 2333

Opening Times

Open New Year
Opening (1 Jan 2024 - 31 Dec 2024)
Monday - Thursday09:00 - 00:00*
Friday09:00 - 01:00*
Saturday09:00 - 01:30*
Sunday09:00 - 23:00*
Dates and times marked with a '*' are provisional and may be subject to change

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