Booking Information

Help with finding accommodation

The Portsmouth Visitor Information Service can help you find accommodation to suit your needs. Contact us to find out more - vis@portsmouthcc.gov.uk or 023 9282 6722. Small booking fee charged.

Descriptions

All descriptions and information about hotels, guest houses and self-catering units on this site are supplied by the individual establishments and have not been verified by Portsmouth City Council as publishers. The Council cannot accept any liability for inaccuracies or omissions or for any loss or damage in any way connected with or arising from the making of any bookings.

Please note that individual proprietors have the right to vary the above conditions and/or impose additional conditions, provided they inform you of such conditions before they accept your booking. If you need to cancel your booking you must let the accommodation establishment know. A booking forms an immediate contract and full payment may still be payable for cancellations. Your contract is with the accommodation provider even if you have used the Visitor Information Service to assist with your booking. 

Holiday Insurance

Even if you are only travelling within the UK holiday insurance can offer very considerable protection against cancellation and losses. It costs very little and could save you a great deal.

Complaints

If you have any issues that have not been resolved by the proprietor/manager please contact:

For Enjoy England Ratings:

You can download a complaint form from their website - Quality in Tourism. 

For AA Ratings:

AA (the Automobile Association)
AA Hotel Services
Fanum House
Basingstoke
Hampshire
RG21 4EA
Tel: Customer Support Services 01256 844455