Accessibility Information - Hilton Portsmouth

Access Information

PARKING

Designated parking provided for guests with disabilities

Drop-off point for guests immediately outside the main entrance

Route from the parking area to the entrance is

flat, (i.e. without steps)

ACCESS TO PUBLIC AREAS

Level access (i.e. no steps or thresholds), or access by a ramp or lift:

from the entrance to reception

to a public toilet

to one or more bedrooms

to the lounge

to the bar

to the gym/leisure centre

RESTAURANT / BREAKFAST / DINING ROOM

Level access (i.e. no steps or thresholds), or access by ramp or lift to the restaurant/ breakfast / dining-room

Restaurant / breakfast / dining room provide meals for guests with special dietary requirements

Non-smoking area in the following rooms:

restaurant / breakfast / dining room

bar

lounge

BEDROOMS AND BATHROOMS: GENERAL

Bedrooms with non-allergic bedding available (e.g. non-feather pillows)

Bathrooms available with:

bath with shower

bath

There are separate shower units:

fitted with support handrails

Baths fitted with support handrails available

WCs in bathrooms fitted with handrails available

Bathrooms with an emergency call system available

BEDROOMS: FOR GUESTS WHO USE A WHEELCHAIR

Bedrooms with en suite bathroom suitable for guests who use a wheelchair available

GENERAL QUESTIONS

Proprietors/staff available 24-hours

Emergency evacuation procedures for the safe exit of guests with disabilities

Personnel who have contact with guests have had disability awareness training

Non-smoking policy throughout the establishment

Services for guests with hearing impairments provided:

emergency call system with vibrating pads (if fire alarm is activated)

emergency call system with flashing lights (if fire alarm is activated)

other: vibrating pillows / hearing loop

Services for guests with visual impairments provided:

restaurant/bar menus/bar prices available in large print format

This information is self-assessed; therefore we accept no liability for its accuracy. Please contact the venue for further information.

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